Terms of Service

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a company or organization, you represent that you have authority to bind that organization, and “you” includes that organization.

You are responsible for your account credentials and for all activity under your account. Notify us promptly of any unauthorized use.

BidVisory analyzes service-provider bid documents you upload, researches publicly available market and vendor information, and generates evaluation reports using artificial intelligence.

AI-generated output is informational only and may contain errors. Reports, price benchmarks, scores, adjusted price estimates, vendor reputation summaries, license-verification results, red flags, and recommendations are produced by AI from the documents you provide and from public web sources, and are not a substitute for professional judgment. A license result of “could not verify” means only that automated research could not confirm it — not that a license is invalid — and any license status should be confirmed with the issuing authority before you rely on it. BidVisory does not provide legal, financial, engineering, construction, or procurement advice. You are solely responsible for verifying report contents and for any decision to hire, reject, or negotiate with a vendor.

You retain all rights you hold in the documents you upload (“Your Content”). You grant us a limited, non-exclusive license to host, process, and display Your Content solely to provide and support the Service, including transmitting documents to the AI providers described in our Privacy Policy. That license ends when Your Content is deleted, except for backups, and for records we must retain for legal, security, or dispute-resolution purposes.

You represent that you have the necessary rights to upload Your Content and that doing so does not violate any law or third-party right, including confidentiality obligations in the bid documents themselves. We do not use Your Content to train AI models.

De-identified statistics. For documents uploaded on or after the effective date of these Terms, we may create and retain de-identified, aggregated statistical records derived from Your Content — service category, job city and state, month, bid totals, priced line items, and commercial terms such as warranty, timeline and deposit, together with which bid was awarded. These records contain no identifier of you, your organization, your properties, or the vendors who bid (no names, addresses, phone numbers, websites, or licence numbers), and free text is filtered before storage. We may use, publish, and license those records commercially. This right and those records survive deletion of Your Content and termination of your account, which is possible precisely because they identify no one. We commit not to attempt to re-identify them, and we contractually prohibit anyone we share or license them to from doing so. Section 8 of our Privacy Policy describes exactly what these records hold.

Reports.As between you and BidVisory, and to the extent permitted by law, we assign to you the evaluation reports generated for you. That assignment is subject to BidVisory’s pre-existing intellectual property (including our software, prompts, templates, and report design), to material drawn from public sources, and to third-party rights in that material. Note that AI-generated output may not be protectable by copyright in some jurisdictions; we make no representation that a report is a copyrightable work.

You may use reports internally and share them with owners, advisers, and others involved in the decision. Reports may contain adverse statements about a vendor drawn from AI analysis and public sources. Before publicly disseminating any negative claim about a vendor, you must independently verify it.

You may create or join an organization workspace. Members of an organization can access the comparisons, documents, and reports within it. Organization administrators control membership and are responsible for the invitations they send and for who has access.

A subscription purchased for an organization covers that organization workspace. Access to organization data ends when your membership ends.

You agree not to:

• Use the Service for any unlawful purpose or upload content you do not have the right to share;
• Attempt to probe, breach, or circumvent security or access controls, or access another tenant’s data;
• Reverse engineer the Service or use it to build a competing product;
• Use automated means to scrape the Service or overload it beyond normal use;
• Upload malicious files or content designed to manipulate or corrupt the AI analysis;
• Resell or sublicense the Service without our written consent.

We may suspend or terminate accounts that violate these Terms or that create risk or legal exposure for us or other users.

Certain features require a paid subscription or a one-time purchase. Prices are shown before you purchase and at checkout, and are billed through our payment processor, Stripe. Subscriptions renew automatically each billing period at the then-current price until you cancel. One-time purchases are charged once and do not renew.

Included report allowances. Starting a report using the free allowance or the reports included with a subscription uses one allowance for the applicable lifetime or billing period. If report generation fails, that allowance is released. Deleting a report or comparison does not replenish a free or subscription allowance, including when the comparison is deleted while generation is in progress.

You can cancel at any time online from the Billing page, which opens the Stripe customer portal. Cancellation takes effect at the end of the current billing period; you keep access until then. Except where required by law, fees are non-refundable and we do not prorate partial periods.

Prices are exclusive of taxes. You are responsible for any sales, use, VAT, or similar taxes, which may be added at checkout.

If a payment fails, we may retry it and may suspend or downgrade access to paid features until payment succeeds. We may change prices with advance notice, effective on your next renewal.

One-time report credits. You may buy individual report credits as a one-time purchase at the price shown at checkout, which may differ depending on your current plan. Credits are consumed only after the free or subscription reports included with your account for the applicable period, and one credit is used each time a report you start with a credit completes or remains in progress; a credit is restored if that report fails. Credits do not expire while the account or workspace that purchased them remains open, are tied to that workspace, are not transferable, and have no cash value. Except where required by law, credit purchases are non-refundable. Unused credits are deleted along with the account or workspace when it is deleted, and are not restored afterward.

Promotional codes. Redeemed promotional codes add free reports to your workspace. Those grants do not expire while the account or workspace remains open, are not transferable, and have no cash value. They are deleted along with the account or workspace when it is deleted, and are not restored afterward. Codes are otherwise subject to their stated terms and may be modified or withdrawn before redemption.

These are four different things:

• Canceling your subscription stops future renewals. Your account, comparisons, and reports remain, subject to free-tier limits.
• Deleting your personal account promptly initiates cancellation of any active subscription and starts automated deletion of your personal workspace data, as described in the Privacy Policy.
• Deleting an organization may be done by an authorized organization administrator. It deletes the shared workspace and its comparisons, documents, and reports for every member, and cancels the organization’s subscription.
• Ending an organization membership— leaving, or being removed — ends your access to that organization’s workspace. It does not delete the organization’s data, which remains under the organization’s control.

We may suspend or terminate your access for violation of these Terms, non-payment, or if required by law. Sections that by their nature should survive termination — including Sections 3, 6, 9, 10, 11, 12, 13, and 14 — will survive.

The Service depends on third-party providers (such as Clerk for sign-in, including Google Sign-In; Stripe for payments; OpenAI for AI processing; Google Maps Platform for vendor business-listing data; and Convex and Vercel for infrastructure). Your use of those services may be subject to their own terms. Reports may link to third-party websites, for example vendor review pages; we are not responsible for third-party content.

Google Maps Platform content is provided subject to the Google Maps Platform Terms of Service, and Google’s use of information is governed by the Google Privacy Policy.

The Service — including its software, design, prompts, and branding — is owned by BidVisory and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. Feedback you provide may be used by us without obligation to you.

Each party may receive non-public information of the other in connection with the Service. The receiving party will use it only to perform under these Terms and will protect it with at least reasonable care. This does not apply to information that is or becomes public through no fault of the receiving party, was already known to it without a duty of confidentiality, is independently developed without use of the disclosing party’s information, or is rightfully obtained from a third party. A party may disclose information where legally compelled, giving the other party prompt notice where permitted.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT REPORTS WILL BE ACCURATE, COMPLETE, OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIDVISORY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE — INCLUDING DECISIONS MADE IN RELIANCE ON AI-GENERATED REPORTS. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE (OR $100 IF YOU HAVE PAID US NOTHING). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

You will indemnify and hold BidVisory harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising from Your Content, your use of the Service in violation of these Terms, or your violation of any law or third-party right.

We will give you prompt written notice of any claim for which we seek indemnification, allow you to control the defense and settlement of the claim (except that you may not settle in a way that imposes liability or an admission on us without our consent), and cooperate with you at your expense. We may participate in the defense with our own counsel at our own cost.

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law principles. You and BidVisory agree that the exclusive venue for any dispute arising out of or relating to these Terms or the Service is the Arizona state courts located in Maricopa County, Arizona, or the federal courts of the District of Arizona, and each party consents to the personal jurisdiction of those courts.

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and BidVisory regarding the Service.

We may update these Terms from time to time. If we make material changes we will update the effective date above and give notice through the Service before they take effect, so that you have a reasonable opportunity to review them and, if you do not agree, to stop using the Service and delete your account.

Questions about these Terms? Email us at support@bidvisory.com, or write to Rixser LLC d/b/a BidVisory, 3218 E Bell Rd #1432, Phoenix, AZ 85032.